News & Insights

The Tamar Fink Way – #17

Create systems and processes that are scalable and that support our ability to perform with consistency. Strong and clear processes are the foundation of our effectiveness.

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The Tamar Fink Way – #16

While we effort is important, our clients expect results. Follow-up on everything and take responsibility to ensure that tasks get completed. Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results.

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The Tamar Fink Way – #15

Respond to questions and concerns quickly, whether it’s in person, on the phone, or by e-mail. This includes simply acknowledging that we got the question and we’re “on it,” as well as keeping those involved continuously updated on the status of outstanding issues.

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The Tamar Fink Way – #14

Be a lifelong learner. Take advantage of every opportunity to gain more knowledge, to increase your skills, and to become a greater subject matter expert. Regularly re-evaluate every aspect of your work to find ways to improve. “Because we’ve always done it that way” is not a reason to continue doing it. Don’t be satisfied with the status quo.

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The Tamar Fink Way – #13

Demonstrate a passion for excel-lence and take pride in the quality of everything you touch and everything you do. Have a healthy disdain for mediocrity. Good is not good enough. Always ask yourself, “Is this my best work? Can I make it better?”

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The Tamar Fink Way – #12

Speak honestly in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when it’s necessary for team success. Be courageous enough to say what needs to be said. Address issues directly with those who are involved or affected.

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The Tamar Fink Way – #11

Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Minimize the distractions and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.

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The Tamar Fink Way – #10

September 23, 2019
The Tamar Fink Way – #10

Understand your clients’ and coworkers’ world. Know their challenges and frustrations. See things from their perspective. The better you understand them, the more effectively you can anticipate and meet their needs.

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The Tamar Fink Way – #9

September 9, 2019
The Tamar Fink Way – #9

Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, meetings, and promises. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.

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The Tamar Fink Way – #8

See the big picture and search for the best solutions. Challenge and question what you don’t understand. Don’t accept anything at “face value” if it doesn’t make sense to you. Be curious, ask thoughtful questions, and listen intently to the answers. Dig deeper to go beyond the expected.

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